pk787 Privacy Policy

Introduction & Scope

This Privacy Policy (hereinafter "Policy") sets out the data processing practices of pk787 (hereinafter "pk787," "we," "us," or "our") with respect to the personal data of individuals who access, register on, or otherwise use the pk787 platform available at pk787.net (the "Platform").

This Policy applies to all personal data collected through the Platform, including data submitted during account registration, data collected automatically during your use of the Platform, and data obtained from third parties in connection with the provision of pk787 services. It covers all users of the Platform regardless of the device or method of access used, including desktop browsers, mobile browsers, and any other interface through which pk787 services may be made available.

By using the pk787 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you should not use the pk787 Platform and should contact our support team to close your account if one has been created.

Data Controller

For the purposes of this Policy, pk787 acts as the data controller in respect of the personal data it collects and processes. As data controller, pk787 is responsible for determining the purposes and means of processing your personal data and for ensuring that such processing is carried out in accordance with applicable data protection standards required under our international gaming licence.

If you have any questions, concerns, or requests relating to the processing of your personal data by pk787, you may contact our data protection team using the contact details provided in Section 16 of this Policy.

Data We Collect

pk787 collects the following categories of personal data in connection with the provision of its services:

pk787 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where such data is voluntarily disclosed by a user in the context of a responsible gaming request (for example, a self-exclusion request citing a gambling addiction). Such data is processed solely for the purpose of implementing the requested protective measure.

How We Collect Your Data

pk787 collects personal data through the following primary methods:

• Direct submission: Data you actively provide when creating a pk787 account, completing the KYC verification process, making a deposit or withdrawal, contacting customer support, or responding to a survey or promotion.
• Automated technical collection: Data collected automatically when you use the Platform, including IP addresses, browser fingerprints, session identifiers, and usage logs. This data is collected through server logs, session management systems, and, where applicable, cookies and similar tracking technologies.
• Third-party sources: Data received from payment processors (such as JazzCash, EasyPaisa, and banking partners) to verify transactions; data from identity verification service providers during the KYC process; and data from fraud prevention and AML screening services.
• Game providers: Aggregated or session-level gaming data received from pk787's licensed game providers in connection with game outcomes, wager amounts, and round histories for the purpose of dispute resolution and responsible gaming monitoring.

Legal Bases for Processing

pk787 processes your personal data on the following legal bases, as required under the data protection standards applicable to our international gaming licence:

• Contractual necessity: Processing that is necessary to perform the contract between pk787 and you, including account registration, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable legal and regulatory obligations, including anti-money laundering (AML) checks, age verification, and gaming licence reporting requirements.
• Legitimate interests: Processing carried out on the basis of pk787's legitimate business interests, including fraud detection, platform security, responsible gaming monitoring, and the improvement of pk787 services, where such interests are not overridden by your fundamental rights.
• Consent: Processing based on your freely given, specific, and informed consent, such as the sending of optional marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

How We Use Your Data

pk787 uses the personal data it collects for the following purposes:

• To create, manage, and maintain your pk787 account and to verify your identity in accordance with KYC requirements.
• To process deposits and withdrawals through Pakistani payment methods including JazzCash, EasyPaisa, Raast, and bank transfer, and to maintain accurate transaction records.
• To detect, investigate, and prevent fraudulent activity, money laundering, and unauthorised access to player accounts.
• To fulfil our obligations under our international gaming licence, including responsible gaming monitoring, age verification, and regulatory reporting.
• To communicate with you regarding your pk787 account, including transaction confirmations, security alerts, and support responses.
• To provide personalised gaming experiences and, where consent has been obtained, to deliver relevant promotional offers and bonus notifications.
• To monitor and enforce compliance with the pk787 Terms & Conditions and Responsible Gaming Policy, including the application of self-exclusion measures and deposit limits.
• To improve the pk787 Platform, troubleshoot technical issues, and conduct internal analytics to better understand how players use our services.

Sharing Your Data

pk787 does not sell, rent, or trade your personal data to any third party. pk787 may share your personal data with the following categories of recipients strictly as necessary for the purposes described in this Policy:

• Payment processors: JazzCash, EasyPaisa, Raast, and other payment service providers, who receive transaction data necessary to execute deposits and withdrawals on your behalf.
• Identity verification providers: Third-party KYC and AML screening services that assist pk787 in verifying player identity, age, and source of funds as required under our licensing obligations.
• Game providers: Licensed game software providers who supply the casino games available on pk787 and who may receive session-level data necessary to deliver and audit game outcomes.
• Regulatory authorities: Gaming licensing bodies, financial intelligence units, and other regulatory or law enforcement authorities who may request or require access to player data in accordance with applicable law.
• Professional advisers: Legal, accounting, and compliance advisers engaged by pk787 who are bound by professional confidentiality obligations and who access data only to the extent necessary to provide their services.
• Technology infrastructure providers: Cloud hosting, security, and platform infrastructure providers who process data on behalf of pk787 under strict data processing agreements that prohibit independent use of your data.

All third-party service providers with whom pk787 shares personal data are contractually required to implement appropriate technical and organisational measures to protect that data and are prohibited from using it for any purpose other than the specific services they provide to pk787.

Cookies & Tracking Technologies

pk787 uses cookies and similar tracking technologies on the Platform to enable essential functionality, improve performance, and — where consent is given — support analytics and personalisation. The following categories of cookies are used on pk787:

• Strictly necessary cookies: Essential to the operation of the Platform, including session management, login state maintenance, and security token handling. These cookies cannot be disabled without affecting Platform functionality.
• Performance and analytics cookies: Used to collect anonymised data about how players navigate the Platform, which pages are visited most frequently, and where technical errors occur. This data helps pk787 improve the user experience.
• Functional cookies: Used to remember your preferences, such as language settings and game display options, to provide a more personalised experience on return visits.
• Marketing cookies: Used, where consent has been given, to deliver relevant promotional content based on your interaction with the Platform. You may withdraw consent for marketing cookies through your browser settings at any time.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the pk787 Platform. A full cookie notice is available through the Platform's cookie settings interface.

Data Retention

pk787 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including the satisfaction of any legal, regulatory, accounting, or reporting obligations. The following general retention guidelines apply:

• Account data: Retained for the duration of the account relationship and for a minimum of five (5) years following account closure, as required by our gaming licence and applicable AML regulations.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of the transaction in accordance with anti-money laundering record-keeping requirements.
• KYC and identity verification documents: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later.
• Customer support communications: Retained for three (3) years from the date of the interaction for quality assurance and dispute resolution purposes.
• Technical and usage logs: Retained for a maximum of twelve (12) months unless required for longer retention in connection with an ongoing investigation or dispute.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with pk787's data disposal procedures.

International Data Transfers

In the course of providing its services, pk787 may transfer your personal data to service providers, technology partners, or regulatory authorities located outside of Pakistan. Where such transfers occur, pk787 takes appropriate steps to ensure that your data receives a level of protection that is consistent with the standards required under our international gaming licence.

These steps may include the use of data processing agreements incorporating appropriate data protection clauses, reliance on the recipient's participation in a recognised international data protection framework, or other legally approved transfer mechanisms. pk787 does not transfer personal data to jurisdictions that do not provide adequate data protection safeguards without implementing appropriate supplementary measures.

Your Data Rights

Subject to applicable data protection standards and any overriding legal obligations, you have the following rights in relation to your personal data held by pk787:

• Right of access: You may request a copy of the personal data pk787 holds about you, along with information about how it is being processed.
• Right to rectification: You may request that pk787 correct any inaccurate or incomplete personal data it holds about you.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations.
• Right to restrict processing: You may request that pk787 restrict the processing of your personal data in certain circumstances, for example while a dispute about data accuracy is being resolved.
• Right to data portability: Where technically feasible and where processing is carried out by automated means on the basis of consent or contractual necessity, you may request that pk787 provide your data in a structured, machine-readable format.
• Right to object: You may object to the processing of your personal data on the basis of pk787's legitimate interests, and to the processing of your data for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact the pk787 data protection team through the live support channel or by emailing [email protected] (plain text — do not click). pk787 will respond to verified data rights requests within thirty (30) calendar days of receipt.

Children & Minors

The pk787 Platform is strictly intended for use by adults aged 21 years and over. pk787 does not knowingly collect, process, or retain personal data from individuals under the age of 21. Age verification is conducted as part of the account registration and KYC process to ensure compliance with this requirement.

If pk787 discovers or is notified that it has inadvertently collected personal data from a person under the age of 21, the relevant account will be suspended immediately, all collected data will be securely deleted or returned in accordance with applicable regulations, and any deposited funds will be returned to the source payment method following verification of ownership.

If you have reason to believe that a minor has created an account on pk787, please contact our support team immediately through the live chat channel on the Platform.

Security Measures

pk787 implements a comprehensive range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and the pk787 Platform.
• Encrypted storage of sensitive data, including passwords (which are stored as hashed values and never in plain text) and financial account details.
• Role-based access controls ensuring that personal data is accessible only to pk787 personnel with a legitimate business need.
• Regular security audits, vulnerability assessments, and penetration testing of the pk787 Platform infrastructure.
• Multi-factor authentication requirements for access to systems holding player personal data.
• Data breach detection and incident response procedures, including mandatory notification protocols in the event of a significant data breach.

While pk787 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a high risk to your rights, pk787 will notify affected players in a timely manner in accordance with the notification requirements of our gaming licence.

Third-Party Links

The pk787 Platform may contain links to third-party websites or services, including payment processors and game providers. This Privacy Policy applies solely to the pk787 Platform and does not extend to any third-party website or service accessed via a link from pk787. pk787 has no control over the privacy practices of third-party sites and accepts no responsibility or liability for those practices. You are encouraged to read the privacy policy of any third-party website you visit before providing personal data to that site.

Changes to This Policy

pk787 reserves the right to update or amend this Privacy Policy at any time. The date of the most recent revision is indicated at the top of this page. Any material changes to this Policy will be communicated to registered players via the contact details on file (email or mobile number) or through a prominent notice on the pk787 Platform prior to the change taking effect.

Your continued use of the pk787 Platform following the posting of any update to this Policy constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you should stop using the Platform and contact our support team to close your account.

Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by pk787, please contact our data protection team through the live chat support channel available on the pk787 Platform, or by writing to us at the following email address:

pk787 aims to acknowledge all privacy-related enquiries within five (5) business days and to resolve substantive requests within thirty (30) calendar days. If you are not satisfied with pk787's response to a privacy complaint, you may refer the matter to the relevant supervisory authority under the jurisdiction of our gaming licence.